English Speaking Customer service Rep.

Category: Retail Location: Job Title Customer Service Representative Responsibilities • Respond to customer messages on Instagram, Whatnot, email, and other platforms • Provide excellent customer service and maintain a positive customer experience • Assist customers with: • Shipping updates • Order questions • Missing packages • Product inquiries • Repack information • Resolve customer concerns quickly and professionally • Track orders and organize customer information • Keep detailed records of customer interactions and issues • Communicate updates clearly with the VividSportsVault team • Follow up with customers regarding orders, inquiries, and support requests • Handle inbound customer inquiries and occasional outbound follow-ups • Maintain professionalism and a friendly attitude in all customer interactions • Manage and maintain basic social media presence (Instagram, Whatnot, etc.

Source: https://himalayas.app/companies/slash-staffing/jobs/english-speaking-customer-service-rep